Grievance Redressal Committee

Grievance Redressal Cell

The College is dedicated to provide an amiable atmosphere for education and personal development of all the students, faculty and staff members. In order to achieve this, a Grievance Redressal Cell is established to address and resolve various grievances and complaints raised by students, faculty or staff members within the college campus. Everyone is informed of this redressal mechanism. The primary objective of such a cell is to provide a transparent and fair platform for individuals to voice their concerns and seek solutions to their problems. Grievances are handled in a compassionate, impartial and efficient means encouraging timely resolution individual privacy and confidentiality.

— Vision of Grievance Redressal Cell

The vision of the Grievance Redressal Cell of the institute is to foster a responsible attitude among all the students, faculty, and staff members in order to uphold a harmonious environment in the campus resulting in academic excellence.

— Mission of Grievance Redressal Cell

The mission of the Grievance Redressal Cell of Regent Education and Research Foundation Group of Institutions encompasses the following principles:

Promoting Transparency, Fairness and Trust: The Grievance Redressal Cell aims to ensure transparency in all its processes. It strives to create an environment where everyone is treated equitably. The cell seeks to build trust among students, faculty, and staff members.
Promoting Accountability: The Grievance Redressal Cell envisions a college where accountability is a core value. It holds individuals and departments responsible for their actions and ensures that corrective measures are taken when necessary.
Empowering Individuals: The cell's mission is to empower individuals to speak up and seek resolution when they encounter issues or challenges. It strives to create a culture where raising concerns is encouraged and respected.
Respect for Diversity: The cell’s mission is to celebrate diversity and inclusivity. It seeks to address grievances related to discrimination, harassment, or bias to ensure that all members of the college community feel valued and respected.
Timely and Efficient Resolution: The mission emphasizes a commitment to resolving grievances in a timely and efficient manner, recognizing that delays can exacerbate issues and lead to frustration.
Compliance and Legal Standards: The cell aligns with all applicable legal and regulatory standards, ensuring that the college operates in full compliance with relevant laws and regulations.

— Objectives of Grievance Redressal Cell

The primary objectives of the Grievance Cell of Regent Education and Research Foundation Group of Institutions are:

Provide a Formal Platform: To offer a formal and structured platform for individuals to raise their grievances and complaints, ensuring that no legitimate concern goes unheard.
Resolve Disputes: To resolve disputes and conflicts at the earliest stage possible, preventing them from escalating and negatively impacting the college environment.
Protect Against Discrimination and Harassment: To address grievances related to discrimination, harassment, or bias, thereby fostering a safe and inclusive environment for all members of the college community.
Minimize Disruption: To resolve grievances in a way that minimizes disruption to the academic and administrative activities of the college, ensuring a smooth learning and working experience.
Collect Feedback: To collect feedback from complainants and stakeholders to continuously improve the grievance redressal process and address any systemic issues.
Educate and Raise Awareness: To maintain accurate records of all grievances, their status, and the actions taken for transparency and accountability purposes.
Maintain Records: To maintain accurate records of all grievances, their status, and the actions taken for transparency and accountability purposes.